Manage your diary

Manage your practice's diary. Appointment session availability is retrieved from EMIS Web or Systm1. Your administrators can book appointments directly through Hero into the underlying clinical system, with the benefit of being able to capture structured information via intake forms, and create invoices for payment. Set sessions as visible for online booking.

Online booking

Accept bookings 24/7 and without consuming your administrative resource. Allow patients to find appointment slots online via your website. Patients see appointments in real-time, and can choose a time and date that suits them. Once a booking has been made, patients have the flexibility to reschedule or cancel.

Branded booking

Integrate online booking that is consistent with your practice's brand. Add your logo, define your colour scheme and elements of your styling, so that patients can have a seamless experience when booking and managing appointments.

Intake forms

Capture additional information from patients at the time of booking. Use our pre-defined template intake forms or create your own. You can require different intake forms to be complete for each appointment in Hero. The submitted data can easily be reviewed, and saved to the patient's clinical record.


Are you concerned that by adopting online booking, you will lose control of your diary? Use Hero's online booking restrictions to limit who can book your appointments. Add age and gender restrictions to directly limit access, or embed intake forms requiring patient confirmations before booking.

[Appointments] Self-booking links

Automate your appointment management, by sending patients self-booking links to complete their appointment booking. Patients can book in their own time, and can be required to complete an intake form or provide payment.

Check out Hero's appointment booking

Learn how to configure online booking using Hero

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Use Hero to communicate with patients, attract bookings and complete your billing

Automate your practice management and delight your patients

Digital front door

Your practice's digital front door. Direct patients to submit enquiries or point them to suitable se

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Batch messaging

Communicate with entire patient groups, inviting them to book or complete questionnaires

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Use Hero's appointment functionality to manage your diary and offer online booking.

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A comprehensive invoicing solution for your private GP service.

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Offer patients multiple payment methods to ensure swift payment collection.

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Electronic prescribing

Secure private electronic prescriptions for EMIS and TPP Systm1 users.

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Individual messaging

Secure communication with your patients by SMS or Email.

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