Hero Health - EMIS Web Support Guide

What should be considered when adding carers and notes to a dummy patient's record in EMIS?

Patients
Beginner

Adding Carers and Notes in a Dummy Patient’s Record

When using dummy patients in EMIS Web, you can capture carer details and attach relevant notes to replicate real-world scenarios without placing any real patient data at risk. Because dummy records are excluded from the Spine, these entries won’t generate interactions with other systems.

Carer Information

To add a carer, you can use the Family/Relationship Links tab under Registration or the dedicated Carers screen if enabled:

  • Registered patient as carer: Use Patient Find to locate their record, then mark them as a carer and state whether they are the main carer.
  • Free text carer entry: If the carer doesn’t exist in EMIS Web, enter their details manually, including address and emergency contact options if required.

Tip: When recording sensitive carer information, remember that even though it’s a dummy record, you should maintain normal confidentiality procedures as part of good practice.

Adding Notes

Use the Additional Notes section under Registration or in a similar part of your system’s configuration to store reminders, instructions, or scenario-specific comments. This helps you rehearse genuine documentation processes and improves familiarity with EMIS Web for training or testing purposes.

Capturing carer details and adding notes to a dummy patient can help your team simulate care pathways without exposing private patient data.

Category
Patients
Sub category
Settings
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How do I add a main carer for a dummy patient in EMIS Web?

Why can’t I see dummy patients on the NHS Spine or PDS?

Does adding notes in a dummy record appear in real patient records?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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