Add online booking to your website. Make specific slot types available through Hero, and integrate our NHS branded online booking flow into your website. Show patients appointment availability, and allow them to book for themselves or their dependents.

Wanting to accept online bookings at your GP practice, but concerned that patients will book the inappropriate appointments? Our restrictions allow you to limit appointment access based on age, gender and GP practice registration. For example, restrict access to cervical smear appointments to patients who are sex-at-birth female and aged over 35.

Capture additional information at the point of booking. Intake forms are bespoke forms, allowing you to capture additional information from patients when booking. Create multiple-choice questions, single-choice questions, free-text fields or require an image to be uploaded.

Need to invite a patient to attend an appointment? Rather than calling a patient to schedule an appointment, send a self-booking link by SMS or Email. Self-booking links are one-time links for specific slot types. Patients open the link, confirm their date of birth before and select an appointment time.

Send patients links for appointments at sites within your PCN or Federation network. For example, invite your GP practice patients to book an ARRS role appointment delivered at the PCN hubsite, or invite a PCN patient to book back in with their regular GP site.