Hero Health - EMIS Web Support Guide

How do job categories influence access to GP Connect appointment slots in EMIS Web?

Care record
Advanced

In EMIS Web, job categories significantly influence both the ability to access shared patient records and the functionality available for GP Connect appointment slots. Understanding these roles helps ensure that staff have the appropriate access and capabilities necessary to fulfil their duties efficiently.

Access to Shared Records

To view shared patient records in EMIS Web, your job category must be included in the default ruleset or specified within the sharing agreements. For organisations engaged in Care Record Sharing Agreements, there is an option to restrict access to shared records based on job categories. If not restricted, any user with a role within the default ruleset can view these shared records.

GP Connect Appointment Slots

For GP Connect slots to be bookable, the session holder must have a job category specified for GP Connect. This can include roles such as General Medical Practitioner, Pharmacist, or Health Care Support Worker, among others. However, not all job categories in the default ruleset are configured for GP Connect slots, which may require adjustments in roles to comply with access requirements.

"Ensuring that the right job categories have access to shared records and appointment slots improves operational efficiency and enhances patient care."

Did You Know?

Hero Health offers advanced features such as online booking and individual messaging that integrate seamlessly with EMIS Web, enabling practices to streamline appointment management and patient communications. Learn more about how these features can enhance your practice efficiency.

Category
Care record
Sub category
Sharing
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

What are job categories in EMIS Web?

What should I do if my job category isn't allowed to book GP Connect slots?

How do shared records benefit clinical practice in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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