Hero Health - EMIS Web Support Guide

What steps should I follow to match an unmatched lab report to a patient in EMIS Web?

Workflow
Intermediate

Matching unmatched lab reports to patients in EMIS Web ensures that test results are properly documented in the patient's record, enhancing accuracy and clinical decision-making. To efficiently handle unmatched reports, follow these steps:

Accessing Unmatched Lab Reports

Begin by navigating to the Lab Reports section via the EMIS Web menu. Select Workflow Manager and click on Lab Reports. In the navigation pane, choose Unmatched to view all unmatched reports.

Matching a Patient

  • Select the report you wish to match from the list.
  • On the ribbon, click Match Patient. The Workflow Manager Task screen will appear, showing report details and any near matches.
  • If the patient's name appears in the Near Matches list, select it. Otherwise, click Find Patient to search manually.
  • Select the correct patient and click Match Patient. If only matched to a patient, the report's status will shift to Unmatched User if further action is needed. Fully matched reports will move to the Inbox with the status Matched.

Viewing and Completing the Match

Once matched, the lab report is added to the patient's clinical record, flagged as Not Viewed. Ensure to review such entries to confirm accuracy and determine any necessary follow-up actions.

Matching unmatched reports promptly ensures data accuracy and reduces administrative burdens, aiding in efficient patient management.
Category
Workflow
Sub category
Test requests
Difficulty
Intermediate

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Common questions

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Why are lab reports unmatched in EMIS Web?

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What permissions are needed to access unmatched lab reports in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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