When using PDS trace to register a patient and no direct match is found, you have two main options. First, you can elect to Continue to Create New Patient. This will bypass the need to find an exact match and allow you to register the patient anew. Keep in mind that by doing so, the patient's previous records will not be available through GP2GP, which means you will rely on the paper records for the patient's medical history.
If you are uncertain about the patient's details, it might be wise to cancel the registration attempt and seek further clarification. Contact the patient directly or liaise with the Patient Service Agency to confirm full details, ensuring that the registration is correct and that GP2GP transfer, if applicable, is possible upon re-attempting registration.
This method of verifying details initially ensures that the GP practice holds accurate demographic information, which is integral for patient safety and service delivery.
While these two options are available, it's always recommended to attempt a GP2GP transfer to confirm the patient's records where possible before making a new entry, as highlighted in EMIS guidance. Proper management of patient records increases efficiency and accuracy in healthcare delivery.
