Hero Health - EMIS Web Support Guide

What steps are needed to end a problem in a patient's care record?

Care record
Beginner

To properly end a problem within a patient's care record in EMIS Web, follow these steps:

  • Access the patient record and navigate to the Problems section through the Care Record menu.
  • Select the problem you wish to end. Ensure you have the right patient and problem selected to avoid errors.
  • In the ribbon menu, locate the Change Status option and click on it.
  • Select End Problem to mark the problem as completed. The problem will then move from the Active Problems section to a concluded section.
  • Remember to add the applicable clinical code that matches the context of the problem's status change.
This functionality ensures the care record remains up-to-date and organized, which is crucial for efficient patient management and reduces the likelihood of medical errors.

Ensure that any associated clinical codes are updated to reflect the problem's transition, keeping the care record accurate across different screens like Problems, Care History, and Consultations.

Category
Care record
Sub category
Problems
Difficulty
Beginner

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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