To collaborate effectively with the National DoS Team for profiling ARRS (Additional Roles Reimbursement Scheme) roles within Enhanced Access appointments, practices need to follow the outlined steps, ensuring both compliance and efficiency in operations.
Understand the Requirements
Firstly, ensure you have a clear understanding of the requirements and guidelines provided by the National DoS Team. This may involve reviewing documentation specific to the DES (Directed Enhanced Service) contract and any observations or updates provided concerning the ARRS roles.
Work with Regional DoS Leads
Each Primary Care Network (PCN) should collaborate with their regional DoS Lead. This collaboration is critical to developing a precise PCN DoS Profile that includes defining the ARRS roles. The profile determines how the roles are aligned within Enhanced Access services.
Configure EMIS Web
- Access Configuration in EMIS Web and navigate to Organisation Configuration.
- Create or update your Organisation Group to include relevant organisations, such as your PCN Hub and local NHS111 Providers.
- Ensure that the ODS (Organisation Data Service) code is accurate and that ITK (Interoperability Tool Kit) messaging is activated in your system. You may need to request EMIS support to facilitate this.
Proper configuration guarantees that appointments are accurately matched with patients' needs, mitigating scheduling conflicts and ensuring each appointment provides optimal value.
Manage Appointments
Create Appointment Books tailored for Enhanced Access using the Organisation Group settings. Control visibility of slots by applying appropriate filters, ensuring that only the intended parties can book or access these appointments via the GP Connect interface.
If necessary, set specific session holders for these appointments, differentiating them by role and availability per your your local planning strategy.
Did you know? Hero Health’s Online Booking platform can streamline the Enhanced Access appointment process by enabling direct scheduling via a patient-accessible web interface. This efficient system can significantly decrease administrative load while empowering patients with greater control over their healthcare management. For more information, visit the Hero Health website.
