When changing a patient’s Health and Care Number (H&C number) in EMIS Web, there are critical considerations to ensure data integrity and prevent unintended issues.
Understanding the Limitations
Manual modifications to a patient's H&C number are only reflected locally in EMIS Web. These changes will not propagate through GP Links to any external health databases. It’s important to manually update the H&C number only when advised by the relevant Health Authority, ensuring you have understood and accept the potential for discrepancies across systems.
"Always be aware that changes remain local within your EMIS Web system and aren’t shared externally. Consider capturing official advice from the Health Authority to align records manually where needed."
Steps to Amend an H&C Number
- Access the Registration Workflow by selecting the EMIS Web menu, navigating to Workflow, then Workflow Manager, and Registration.
- You need the required permissions, specifically B1680 in your RBAC role profile, to manage demographic records.
- Select Amend H&C Number under Actions.
- Choose the patient whose H&C number needs updating.
- Enter the new H&C number in the designated field and confirm the change.
Responsibilities in Handling H&C Numbers
Given the potential impact of inaccurately updating patient information, ensure any changes are essential and authorised. All manual changes are documented locally, facilitating audit trails should any discrepancies require investigation.
Did you know?
Improving administrative efficiency can be achieved through integrative tools. Consider using Hero Health's Individual Messaging to seamlessly communicate with patients for updates on their records without delays. Learn more about how you can enhance patient interactions at Hero Health.
