Hero Health - EMIS Web Support Guide

What is the purpose of marking a document as viewed in EMIS Web, and how does it affect the audit trail?

Workflow
Beginner

Marking a document as viewed in EMIS Web serves an important organisational function by ensuring that the document has been reviewed and acknowledged. This feature allows clinicians and practice staff to track the status of documents more efficiently, thus maintaining a streamlined workflow.

Marking Documents as Viewed

To mark a document as viewed, navigate to the Workflow Manager and access the Document Management section. Select the document you wish to mark, and use the 'Mark as Viewed' option available on the ribbon of the Workflow Manager Task screen. This action is then added to the document’s audit trail, confirming that it has been accessed by the user.

Benefits for Management and Compliance

Marking documents as viewed not only ensures compliance with organisational standards but also provides a clear audit trail, improving accountability and reducing the likelihood of errors.

Every interaction with documents in the system is recorded, making it easier for practices to carry out audits and quality control checks.

Tracking with Audit Trails

The audit trail records all actions taken on a document, including when it is marked as viewed and by whom. This is crucial for monitoring document handling and ensuring that all necessary staff have reviewed key communications, thus enhancing patient safety and operational efficiency.

Did you know?

Hero Health’s Care Navigation features integrate with EMIS Web to support efficient document and task management. Using Hero Health, practices can streamline communication processes by allowing patients to provide necessary documentation or information directly from the practice’s website. Learn more about Care Navigation & Triage.

Category
Workflow
Sub category
Documents
Difficulty
Beginner

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Common questions

Frequently asked questions related to this topic

How does marking a document as viewed in EMIS Web affect the audit trail?

How do I access Document Management in EMIS Web?

Can I remove the viewed status from a document in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more