Hero Health - EMIS Web Support Guide

What is the difference between a signing task and a prescription request in EMIS Web?

Workflow
Intermediate

In EMIS Web, signing tasks and prescription requests serve distinct functions in the Medicine Management Workflow.

Signing Tasks

Signing tasks are part of the electronic prescription process. They are generated by administrative staff in situations requiring prescribing staff to approve the electronic prescriptions, known as EPS Release 2. These tasks are crucial for fulfilling repeat medication requests and ensuring safety validation checks are completed by the appropriate prescriber. Only when these tasks are signed off by a prescribing user are prescriptions processed further to electronic issuance.

Prescription Requests

Prescription requests, in contrast, are generally created when administrative personnel need the prescribers to review and potentially authorize non-electronic prescriptions, such as barcoded prescriptions or standard FP10s. They are fundamental to managing medication requests that fall outside the electronic scope, ensuring prescribers consider them for approval or revision. This helps maintain comprehensive control over medication issuance processes.

"Implementing a structured approach to signing tasks in EMIS Web not only streamlines electronic prescription workflows but also enhances safety by ensuring only authorized prescribers can override crucial validation checks."

By differentiating these tasks, practices can ensure efficient and safe prescription processes, adapting their handling of medication requests to varied regulatory and clinical scenarios.

Category
Workflow
Sub category
Medicine management & prescriptions
Difficulty
Intermediate

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Common questions

Frequently asked questions related to this topic

How do I create a signing task in EMIS Web?

Are signing tasks only used for electronic prescriptions?

How can administrative staff manage external prescription requests in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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