Hero Health - EMIS Web Support Guide

What are the key steps involved in creating organisation groups and appointment books for 111 Direct Booking?

Using EMIS
Advanced

Steps to Create Organisation Groups and Appointment Books for 111 Direct Booking

The following steps detail how to set up organisation groups and appointment books within EMIS Web to enable 111 Direct Booking, ensuring seamless integration and functionality across the NHS service:

Create Organisation Groups

  • Navigate to Configuration > Organisation Configuration > Organisation Groups in EMIS Web.
  • Create a new Organisation Group for the local 111 Provider and include your PCN (Primary Care Network) Hub and any relevant practices.
  • Ensure each relevant GP Practice subscribes to this 111 Organisation Group. This subscription is necessary to allow them access to the direct booking slots available in 111 booking.

Set Up Appointment Books

  • In the EMIS Web Hub, you need to create an appointment book specifically designed for 111 bookings.
  • Ensure the appointment book is designated as GP Connect bookable using Session Names and Slot Types to differentiate it from other types of booking.
  • Apply filters to your appointment book to ensure that only organisations within your 111 Organisation Group can view and book these slots.
  • Configure slots carefully to ensure appropriate session holders are assigned and that all appointments are accessible only to the predefined group.

By setting up dedicated organisational groups and formatted appointment books, clinics can ensure that their booking process is streamlined, reduces errors, and improves coordination of care between GPs and the emergency services.

Did you know?

Hero Health integrates with EMIS Web to offer enhanced services like online booking, appointment reminders, and care navigation. Empower patients with the ability to manage their appointments independently via SMS or email reminders. Learn more about how Hero Health's scheduling platform can transform your practice's efficiency.

Category
Using EMIS
Sub category
Getting started - Clinical services
Difficulty
Advanced

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Common questions

Frequently asked questions related to this topic

What are the benefits of creating organisational groups in EMIS Web?

How does setting up appointment books improve efficiency in 111 Direct Booking?

How does 111 Direct Booking benefit patients and healthcare providers?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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