Hero Health - EMIS Web Support Guide

What are the differences between the Local Patients and HCN Patients tabs when searching for a patient?

Patients
Beginner

When searching for a patient in EMIS Web, you have two tabs to choose from: Local Patients and HCN Patients. Understanding the distinction between these tabs is crucial for efficiently managing patient records.

Local Patients Tab

The Local Patients tab displays patients who are directly registered within your organisation. This means they have an active registration at your particular practice. This is your go-to option for locating existing patients who regularly engage with services at your location.

HCN Patients Tab

The HCN Patients tab encompasses patients registered under the Health and Social Care (HSC) system in Northern Ireland. This is especially useful for tracing patients who have relocated or have records under different practices. Using this tab helps avoid potential duplicate registrations and ensures the demographic details are uniformly managed.

The dual-tab system in EMIS Web significantly enhances patient search efficiency, allowing administrators and clinicians to quickly pinpoint patient records based on registration status and avoid duplications.

Utilising these tabs effectively can save time and improve the accuracy of patient registration processes.

Did you know? The Hero Health platform integrates seamlessly with EMIS Web, allowing practices to offer online booking for appointments, which not only manages bookings directly via your website but also ensures that patients can self-manage their appointments effectively. This feature can reduce administrative burden and improve patient satisfaction.

Category
Patients
Sub category
HCN
Difficulty
Beginner

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Common questions

Frequently asked questions related to this topic

What do the Local Patients and HCN Patients tabs show in EMIS Web?

Does Patient Trace help prevent duplicate patient registrations in EMIS Web?

Why should I use the HCN Patients tab in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more