To effectively manage GP Connect sessions and ensure the right appointments are available to the appropriate clinics or Primary Care Networks (PCNs), it’s essential to apply meaningful and consistent naming conventions for both session names and locations.
Session Naming
Assign clear and descriptive names to appointment sessions that reflect the type of service or clinic offered, as well as any specific organisations involved. For instance, include the PCN or clinic name and specify if the session is dedicated to a particular organisation or type of care (e.g., "Ashfield Road PCN - Telephone Consultation").
Using Locations
Utilise the location field to distinguish between different physical settings or organisational structures. For example, if a hub serves multiple PCNs, listing each PCN's name in the location details can help practices easily find their reserved slots. Ensure that sub-location details are sufficiently detailed within the system to aid correct filtering and slot bookings.
"Using precise session and location names simplifies the search process for GP Practices, ensuring quick access to the correct appointment slots and reducing booking errors."
Applying Filters
Incorporate filters strategically within EMIS Web when managing GP Connect appointment sessions. Filters can limit or reserve appointment slots for specified organisations (e.g., reserving slots exclusively for a participating urgent care centre). This advanced filtering is crucial to maintain control over session availability, minimise booking conflicts, and ensure slots are utilised appropriately.
Preventing Common Issues
Be aware that any unfiltered GP Connect bookable slots can be booked by unintended organisations. Always double-check filter settings when setting up sessions to avoid such scenarios.
Did you know? Hero Health's platform integrates with EMIS Web, allowing for online booking integration on your practice’s website and automated appointment reminders. This enhances patient engagement and streamlines administrative tasks, significantly improving efficiency. For more details, explore Hero Health's online booking and batch messaging features.
