Using EMIS Web to book an unregistered patient for a cross-organisation appointment and registering them at the hub involves several steps:
Booking the Appointment
- Navigate to the Find Cross Organisation Appointments screen and select the relevant hub organisation.
- On the Patient Trace screen, conduct a search for the patient to check if they are already registered at the hub.
- If the patient is not found, select Book as an unregistered patient.
- Complete the booking screen, entering the patient's full name and pertinent demographic details, such as the NHS number, in the Booking Notes field.
- Click Book Appointment.
Registering the Patient at the Hub
- In the hub's appointment book, unregistered patients are marked by their name only. Use the patient demographic details in Booking Notes to trace the patient on the Patient Trace screen.
- Locate the patient under the Shared Patient tab or the PDS tab, using the NHS number for accurate identification.
- Select the patient and click Accept to complete their registration.
- Right-click on the appointment slot to update it and choose Register Patient. Confirm the correct patient on the Patient Trace screen and click OK.
Benefit: This process ensures comprehensive consultation records are seamlessly integrated back into the patient's primary GP care record, maintaining a holistic view of their medical history.
For ongoing management of bookings and enhancing patient engagement, consider integrating EMIS Web with Hero Health. Hero Health's online booking platform lets patients manage their appointments effortlessly, freeing up administrative time at your practice.
