Hero Health - EMIS Web Support Guide

How do I perform a manual amendment to a patient’s H&C number?

Patients
Intermediate

To amend a patient’s Health and Care (H&C) number manually in EMIS Web, follow these steps:

Accessing Registration Workflow

Begin by opening the EMIS Web menu. Navigate through Workflow to select Workflow Manager. In the navigation pane, choose Registration. This step will display the Workflow Manager Registration screen.

"This procedure is essential for situations where a corrected H&C number has been provided by the health authority but they do not require notification via GP Links, thus streamlining the update process directly."

Amending the H&C Number

  • From the ribbon, click Actions and then Amend H&C Number.
  • Select the appropriate patient and press OK.
  • Enter the new H&C number in the New H&C Number field on the displayed screen.
  • Click OK to save the amendment to the patient’s record.

Important: Be aware that any changes made locally in EMIS Web do not result in notifications through GP Links and remain within your practice's records only.

Category
Patients
Sub category
HCN
Difficulty
Intermediate

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Common questions

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How do I find a patient's H&C number on EMIS Web?

How do I correct an incorrect H&C number on EMIS?

Will changes to a patient's H&C number notify external systems?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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