Hero Health - EMIS Web Support Guide

How do I create a GP Connect bookable appointment session using timed appointments?

Appointments
Advanced

Creating a GP Connect Bookable Timed Appointment Session

Access the Appointment Book: In EMIS Web, select Menu > Appointments, then Appointment Book.

Create a new session: On the ribbon, click Create Session. Provide a suitable session name and choose Timed Appointments as the session type. Enter your start/end times and slot duration (for example, 10 or 15 minutes per slot).

Enable GP Connect bookings: Under “All slots GP Connect bookable,” select Set all if you want every slot in this session to be available through GP Connect. If you only want some slots to be GP Connect bookable, highlight any slot you wish to exclude, right-click and use Slot Properties to deselect “GP Connect Bookable.”

Apply optional filters: Click Apply Filter to limit or reserve a number of slots for specific organisation groups. This helps ensure that only the right external teams can reserve those appointment slots.

Create the session: Assign a session holder, then click Create. Timed, GP Connect bookable slots appear with a globe icon in your Appointment Book, allowing other approved organisations to book these appointments if you choose.

Offering timed GP Connect sessions helps streamline cross-organisation bookings, so patients can be seen more quickly and your administrative burden is reduced.

Did you know? If you offer GP Connect appointment slots to your patients online, Hero Health can help. Our platform integrates with EMIS Web, letting patients see and book available sessions on your website—saving you time while giving patients more control.

Category
Appointments
Sub category
GP Connect
Difficulty
Advanced

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Common questions

Frequently asked questions related to this topic

How do I update existing appointments to make them GP Connect bookable?

Why is the GP Connect option not available in my Appointment Book?

Why should I use timed appointments for GP Connect sessions?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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