Hero Health - EMIS Web Support Guide

How do I activate inbound documents in EMAS Manager for out-of-hours reports?

Workflow
Intermediate

To activate inbound documents in EMAS Manager for out-of-hours reports, you will need to use the EMIS Web interface. Start by clicking the EMIS Web menu button, then navigate to System Tools and select EMAS Manager from the menu. This will open the EMAS Manager screen.

On the EMAS Manager screen, look to the navigation pane and click the DTS tab. Within this tab, select Inbound Documents and then choose Activate Application.

It's important to note that documents can only be received in the .ket (Kettering) format, so ensure your reports are formatted accordingly. Additionally, your out-of-hours provider will need your DTS Mailbox name, which is located in Workflow Manager > Configuration > Organisation Options > Mailboxes. Providing this information correctly is essential for the successful routing of your reports.

"Effectively activating inbound documents in the EMAS Manager for out-of-hours reports ensures seamless integration of critical patient data, saving time for practice administrators and improving care continuity outside regular office hours."
Category
Workflow
Sub category
General
Difficulty
Intermediate

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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