Hero Health - EMIS Web Support Guide

How can non-prescribing staff create signing tasks for electronic prescriptions while respecting safety validation checks?

Workflow
Intermediate

Creating Signing Tasks for Electronic Prescriptions

To allow non-prescribing staff to create signing tasks for electronic prescriptions in EMIS Web while maintaining safety standards, follow these guidelines:

Accessing Medicine Management

Log into EMIS Web and select Workflow Manager. Navigate to Medicine Management from the navigation panel. Ensure you have the necessary RBAC permissions.

Creating a Signing Task

  • Log in using your smartcard.
  • Select the pertinent medication(s) to issue, and click Issue.
  • If the Issue Validation screen shows safety validation warnings, you must have the Permit Medication Issue Warning Override option in your user settings to proceed.
  • If there are medium or high severity warnings, you might only be allowed to create a prescription request.
  • If everything is in order, specify the prescriber in the 'To be signed by' field who will handle the task.
  • Select Forward and Complete to create the task.

The request will be placed in the Awaiting Signing folder for the selected prescriber.

Did you know? Using EMIS and Hero Health's capabilities, patients can manage their appointments independently, reducing your administrative workload. Explore individual messaging to further enhance patient communication.

Handling Prescription Requests

  • Select the request from Prescription Requests in the navigation pane.
  • Use the Open option to view and process the task on the Workflow Task screen.
  • Administrative tasks such as adding notes or assigning the task to another user can be performed from here.

By ensuring your settings align with these guidelines, non-prescribing staff can effectively create signing tasks, enabling efficient prescription management within the EMIS Web system.

Category
Workflow
Sub category
Medicine management & prescriptions
Difficulty
Intermediate

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Common questions

Frequently asked questions related to this topic

Can non-prescribing staff create signing tasks independently in EMIS Web?

Why are safety validation checks important when creating signing tasks?

How can administrative staff forward prescription requests to prescribers?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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