To view and file consultation messages from another practice in the EMIS Web Document Management system, navigate to the Workflow Manager by clicking on the EMIS Web menu button. From here, hover over 'Workflow' and select 'Workflow Manager'. In the left-hand pane, click on 'Document Management'.
Once in Document Management, look for messages that appear under 'EXTERNAL, USER' sent to your practice. These are GP Connect messages and can be found in the 'Awaiting Filing' or 'Awaiting Coding' inbox, depending on your configuration settings.
When you receive a consultation message from another practice, it's important to review the information provided. The messages contain details from the consultation which need to be filed correctly on the patient's record. These details enter EMIS Web as provisional entries, particularly the coded items and any free text notes. You'll find these marked as 'Provisional' in the consultation record until you complete the necessary filing task in Workflow Manager.
"Efficiency in filing consultation messages not only saves administrative time but ensures that all clinical data is up-to-date, enhancing patient care continuity."
Filing these messages appropriately ensures that they are securely integrated into the patient's medical record, facilitating better communication between healthcare providers and enhancing patient care.
If you encounter messages marked as duplicates or potential replacements, carefully review each entry to determine the correct course of action. Finally, ensure that you monitor any notifications or alerts within the Document Management system to stay on top of updates and changes.
