Hero Health - EMIS Web Support Guide

How can I use Patient Trace to prevent duplicate patient registrations with HCN?

Patients
Beginner

The Patient Trace tool in EMIS Web is an essential feature designed to prevent duplicate patient registrations by leveraging the Health and Care Number (HCN) system. Here's how to effectively use it:

Using Patient Trace

When attempting to register a new patient, the Patient Trace screen emerges to guide the process:

  • Enter Demographic Details: Fill in mandatory fields such as Family Name, Gender, and Date of Birth. You can use wildcard searches if you are unsure about spellings, for example, type Sm* for "Smith".
  • Initiate Search: Click Find to begin searching first within your organisation, followed by the HCN registry if no local match is found.
  • Register or Update: If a match is found, you can easily switch to the found patient’s record. If not, proceed to add the patient using the regular registration features.

Re-registration of Inactive Patients

With Patient Trace, there's the option to re-register patients who are inactive in your organisation without creating redundant entries.

"Using Patient Trace can efficiently minimise duplicate records, enhancing data integrity and preventing unnecessary administrative burdens."

Managing Information in Patient Trace

The Patient Trace screen includes tabs for Local Patients and HCN Patients. Conduct primary searches in the local database before expanding to the wider Northern Ireland registry.

Did you know?

Hero Health integrates seamlessly with EMIS Web, providing functionalities like online booking and appointment reminders. These features not only streamline booking processes but also enhance patient satisfaction by giving them autonomy over their appointments.

Category
Patients
Sub category
HCN
Difficulty
Beginner

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Common questions

Frequently asked questions related to this topic

How does Patient Trace help in preventing duplicate registrations?

How do I register a new patient using Patient Trace?

Is patient data access through Patient Trace monitored?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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