Hero Health - EMIS Web Support Guide

How can I configure default user comments for normal or abnormal lab reports in EMIS Web?

Workflow
Beginner

Configuring default user comments for lab reports in EMIS Web is a straightforward process that ensures consistency and efficiency in handling both normal and abnormal results. Here's how you can configure user comments for lab reports:

Accessing Lab Reports Configuration

First, you need to access the Lab Reports Configuration in EMIS Web. Click on the EMIS Web menu, go to Workflow Manager, and select Lab Reports. This will display the Lab Reports screen where you can make the necessary configurations.

Setting Default User Comments

  • In the Workflow Manager Configuration screen, click Lab Reports Configuration from the Organisation Options section.
  • In the Lab Reports Configuration screen, navigate to the User Comments pane.
  • Click Add at the top of the User Comments pane to specify a new comment.
  • In the Add User Comment screen, type your desired comment in the User Comment field.
  • Select either Normal Results or Abnormal Results in the Apply To section depending on the comment's relevance.
  • If you wish to set this comment as the default, ensure you select the Default option.
  • Click OK to save the comment.

Editing or Deleting User Comments

  • To edit a comment, select it in the User Comments pane and click Edit. Make your modifications and confirm with OK.
  • To delete a comment, select the comment and click Delete. Note that you cannot delete the default user comment.
Configured user comments not only streamline the lab report process but also ensure all team members are consistently informed, freeing up valuable time for administrators to focus on direct patient care.
Category
Workflow
Sub category
Test requests
Difficulty
Beginner

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Common questions

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How do I add comments to lab reports in EMIS Web?

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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