Hero Health - EMIS Web Support Guide

Can I remove or edit existing GP Connect filters once a session is created?

Appointments
Advanced

If you’ve added filters to a GP Connect session but need to make changes later, you can do so from the Appointment Book without recreating the session.

Editing existing GP Connect filters

Locate the relevant session in the Appointment Book. Right-click the session, then select Session Properties and choose Edit Filter. Update the filter details as needed (for example, adjust reserved or limited slots). Select OK to save.

Removing existing GP Connect filters

To remove a filter, open the same Edit Filter screen and click the cross icon on any filter you no longer need. Click OK to confirm. This frees up your session so you can amend session times, merge slots, or generally open up appointments to all organisations when appropriate.

This approach ensures practices stay in control of who can see and book GP Connect appointments, helping maintain patient privacy and prevent unintended bookings.
Category
Appointments
Sub category
GP Connect
Difficulty
Advanced

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Common questions

Frequently asked questions related to this topic

How do I ensure my GP Connect filter changes are saved?

Why should filters be removed if they are no longer required?

Who can remove or edit GP Connect filters?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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