Is Accurx too expensive?

Understand Accurx's pricing and whether there are alternatives that can save you money.

Is Accurx Expensive?

Yes, Accurx is expensive. The cost for their full package for GP practices comes in at over £1 per patient based on their published G-Cloud13 pricing - meaning it is only very slightly cheaper than EMIS and Systm1 themselves. If a typical practice of 10,000 patient population seeks to buy Accurx directly, with all functionality included, they'll be paying nearly £13,000.

Accurx has a number of venture-capital investors, having raised £30M of investment at a ~£400M valuation. To justify this, they need to extract substantial revenues from their customers.

Is there a cheaper alternative?

Yes, Hero Health is a substantially cheaper alternative to Accurx, offering the same core functionality of Messaging, Care Navigation Triage and Appointment Booking. Hero is a family owned business, and integrates with EMIS and Systm1.

Is there a breakdown of Accurx's cost for GPs?

Accurx are relatively hidden about their pricing on their website, however their pricing can be viewed on their G-Cloud13 government framework documentation.

To calculate the total cost for a practice with 10,000 patients using the bundle pricing, we’ll first find the costs for the bundles (excluding Self-Book), and then add the cost for Self-Book.

Bundle Pricing for 10,000 Patients:

1. Messaging Bundle:

  • Cost per patient: £0.318
  • Total for 10,000 patients = £3,180

2. Accurx Plus Bundle:

  • Cost per patient: £0.606
  • Total for 10,000 patients = £6,060

3. Cost for Self-Book:

From the individual module pricing:

  • Cost per patient for Self-Book: £0.290
  • Total for 10,000 patients = £2,900

Total Cost Calculation:

We can add the costs together:

  • £3,180 + £6,060 + £2,900 = £12,140

Based on these prices, the total cost for a practice with 10,000 patients, including both bundles and Self-Book, would be £12,140 per year or £1.21 per patient

Learn more: