EMIS Now Login: The Ultimate Guide to Accessing Your EMIS Support Portal

What is EMIS Now?

EMIS Now is a powerful customer support portal created by EMIS Health for users of its suite of healthcare products—like EMIS Web and ProScript Connect. It’s designed to help GP practices, pharmacies, and other healthcare providers access tools and resources in one convenient location. Whether you need technical assistance, a little training, or just want to keep up-to-date with the latest product updates, EMIS Now makes it straightforward to manage your software tools.

Key Features of EMIS Now

EMIS Now isn’t just a place for support tickets. It’s a feature-packed platform that offers:

• Training Materials: Comprehensive eLearning modules, recorded training videos, and tutorials covering EMIS software best practices.
• Software Updates: Notifications about the latest software releases and patches to keep your practice cutting-edge.
• Troubleshooting Guides: Self-help articles tailored to common technical issues.
• Service Requests: Submit queries and issues directly to the EMIS service desk for personal support.
• Scheduling & Tracking: Organise and follow up on support visits without breaking a sweat.

How to Log in to EMIS Now

Ready to dive into EMIS Now? It’s a breeze. Here’s the step-by-step breakdown:

Step-by-Step Login Guide

1. Go to the EMIS Now Login Page: Head over to EMIS Now Login.
2. Enter Your Login Details: Use your username and password. If this is your first time, you’ll need to register using your RxID (found on the Windows home screen of your pharmacy or practice computer).
3. Access Resources: Once logged in, you can tap into the full library of training, support articles, and even live help options.

Additional Support Hours

Need direct support with login issues or general questions? The EMIS Helpdesk is available:

• Monday to Friday: 07:00 – 20:00
• Saturday: 08:00 – 13:00

FAQs for EMIS Now Users

Below are a few common questions EMIS Now users ask. For those times you just want a quick answer:

Who Can Access EMIS Now?

Any authorised EMIS Web or ProScript Connect user can access EMIS Now. Simply register using your RxID, which is typically found on the Windows home screen of your computer.

I Can't Log in to EMIS Now. What Do I Do?

Contact the EMIS Helpdesk by phone on 0330 053 1721 or email mysupport@emishealth.com. They’re around Monday to Friday (07:00 – 20:00) and Saturday (08:00 – 13:00).

Is EMIS Now Replacing Other Support Platforms?

Yes, EMIS Now has replaced the Support Centre for Community Pharmacy, serving as the exclusive platform for ProScript Connect and other EMIS solutions.

Why EMIS Now is Essential for Healthcare Professionals

While EMIS Now is often viewed as just a support portal, it’s actually an indispensable tool for healthcare professionals seeking to enhance productivity and efficiency.

1. Streamlined Communication

With direct access to troubleshooting guides, updates, and training materials, you’ll spend less time hunting for solutions and more time with patients.

2. Stay Ahead of the Curve

EMIS Now keeps you up to speed with the latest software updates and new features, ensuring your practice runs like a well-oiled machine.

3. Easy Access to Support

From technical support to product training, you’ll get fast, reliable help. No hoops to jump through—just log in and get what you need.

Explore Hero Health for Seamless Integration with EMIS

If you’re on a mission to boost your practice’s workflow further, integrating Hero Health with your EMIS setup is an excellent choice. Hero Health offers patient messaging, online booking, and triage solutions, all dovetailing nicely with EMIS Web and ProScript Connect. For just 45p per patient, per annum, you can reduce administrative load, improve patient engagement, and focus on delivering top-quality care. Curious about our triage feature? Check out Hero’s Care Navigation & Triage for a more in-depth look.

For more insights, have a read of our in-depth look at What is EMIS Now? and if you’re keen to see how Hero Health can help patients directly, check out Hero Health – For Patients.

Conclusion

EMIS Now serves as the ultimate one-stop-shop for EMIS users, providing resources to save time and enhance patient care. Whether resolving technical glitches, accessing training materials, or staying informed about new software features, you’ll find it all at EMIS Now.

And if you’re looking to take your practice even further, Hero Health is here to help. With advanced functionality like online booking, messaging, and care navigation, it’s the perfect partner to your EMIS toolkit.

Go ahead: log in to EMIS Now or start your journey with Hero Health today—your patients (and your team) will thank you!