Cookies policy

This Cookie Policy explains how Hero Doctor Ltd ("Company", "we", "us", and "our") uses cookies and similar technologies to recognise you when you visit our websites at https://herohealthsoftware.net, ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This website uses cookies. Cookies are small text files that can be used by websites to make a user's experience more efficient. We use cookies to:

  • Optimise the functionality of the website
  • Personalise content and ads
  • Provide social media features
  • Analyse our trafficWe share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies: necessary, preferences, statistics, and marketing. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: herohealthsoftware.net, herohealth.net

‍What are cookies?

‍Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.Cookies set by the website owner (in this case, Hero Doctor Ltd) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and when it visits certain other websites.

‍The cookies we use and why we use them

‍Our cookies are provided by GDPR compliant CookieBot.

We use four kinds of cookies for different reasons:

  • Necessary: these cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
  • Preferences: these cookies enable a website to remember information that changes the way our website behaves or looks, like your preferred language or the region that you are in.
  • Statistics: these cookies help us to understand how visitors interact with our websites by collecting and reporting information anonymously.
  • Marketing: these cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

For more information about the specific cookies used on our websites and the purposes they serve, please see the Cookiebot explanatory table at the bottom of this page (please note that the specific cookies served may vary depending on the specific Online Properties you visit).

Third parties serve cookies through our websites for advertising, analytics, and other purposes. This is described in more detail below.

‍How can I control cookies?

‍You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner, on our website, and through the ‘Change your consent’ link towards the bottom of this page.If you choose to reject our cookies, you may still use our websites. However, your access to some areas and functions may be restricted.

You may also set or amend your web browser controls to accept or refuse cookies. The means by which you can refuse cookies through your web browser controls varies from browser-to-browser, so you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

‍What about other tracking technologies, like web beacons?

‍Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an e-mail including them.

This allows us to:

  • Monitor the traffic patterns of users from one page within a website to another
  • Deliver or communicate with cookies
  • Understand whether you have come to the website from a third-party website advertisement
  • Improve site performance
  • Measure the success of e-mail marketing campaigns.

In many instances, these technologies are reliant on cookies to function properly, and so rejecting cookies will impair their functioning.

‍Do you use Flash cookies or Local Shared Objects?

‍Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs"). These, among other things, collect and store information about your use of our services, help to prevent fraud, and optimise website operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel.

You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions. This may include instructions that explain:

·   how to delete existing Flash Cookies (referred to "information" on the Macromedia site);

·   how to prevent Flash LSOs from being placed on your computer without your being asked, and;

·   (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time.

Please note that setting the Flash Player to restrict or limit the acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including Flash applications used in connection with our services or online content.

‍Do you serve targeted advertising?

‍Third parties may store cookies on your computer or mobile device to serve advertising through our websites. These companies may use information about your visits to this and other websites to provide relevant advertisements about goods and services that you may be interested in. They may also employ tracking technology to measure the effectiveness of advertisements. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

‍How often will you update this Cookie Policy?

‍We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.The date at the top of this Cookie Policy indicates when it was last updated.

‍Where can I get further information?

‍If you have any questions about our use of cookies or other technologies, please email us at support@herohealth.net or by post to:

Hero Doctor Ltd

3rd Floor, Mayfield House,

256 Banbury Road

Oxford

OX2 7DE

United Kingdom

Please state your consent ID and date when you contact us regarding your consent.

‍Cookiebot information

‍This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent. Your consent applies to the following domains: herohealthsoftware.net, herohealth.net