The Hero Health website is run by Hero Doctor Limited. The Hero Health website is accessed from a browser on a desktop, laptop, tablet or mobile device.
As a software provider to the NHS and private sector, Hero Doctor Limited is committed to making the Hero Health Website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We want to make the website available to as many people as possible. This means that you should be able to:
Parts of this website may not be fully accessible. We list some examples below:
We expect these issues will be resolved by early 2024.
We've designed our content to be as accessible as possible.
If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or Braille, please contact us.
We'll consider your request and get back to you within 2 working days.
Contact us if you have an accessibility query including:
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please send an email during normal business hours to email@example.com.
We value your feedback and helps us improve. We aim to respond within 2 working days.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Our Quality Assurance team includes WCAG 21 testing as part of every update to the website.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Preparation of this accessibility statement
This statement was last updated on 16th March 2023.