PCNs, Federations and ICBs

Hero enables networks of practices to partner together to deliver care collaboratively.

Practices are empowered to use booking links to invite patients to book into network sites (e.g., other GP practices or hub sites).

Patients can seamlessly move between appointments in different healthcare settings.

Booking can be on an invite only basis, or made available online, via our intelligent scheduling solution.

Hero’s online booking is designed according to the latest .GOV and NHS accessibility guidelines. We use NHS Login for patient identification – this is designed to be a single account patients can use to access all NHS healthcare services.

In addition to booking, patients can also manage their appointments including cancelling and rescheduling online.

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Who we work with

Find out more about how we work with partners across primary care

NHS Trusts

PCNs, Federations and ICBs

Community Hospitals

What can you do with Hero?

Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.

Diary management

Manage your diary and accept bookings over the phone. Sync patient details to PDS (NHS spine) for identity checking.

Online booking

Intelligent online scheduling for NHS service providers. Designed to save time and delight patients

Batch messaging

Send SMS and Email to entire cohorts of patients, inviting them to book appropriate slots and tracking uptake.

Patient messaging

Quick and easy patient facing SMS and Email. Invite patients to book slots with unique one time links.

Ready to go? ✅

Get set up and start using Hero today

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Connecting clinicians and patients
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