Online booking

Intelligent online scheduling for NHS service providers. Designed to save time and delight patients

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What is intelligent online booking?

Online booking can transform the way in which your service manages scheduling.

Using Hero Health, you can give your patients access to appointments via your website 24/7. Patients select a service, find an appropriate time and date for their appointment, complete any necessary forms, and book.

Hero will handle patient communication including appointment confirmations, booking reminders and cancellations.

The platform’s intelligent online booking features enable your organisation to embrace online booking , but without losing control of your diary. Restrict access to online booking based on a patient’s registered GP site, gender or age.

With the average phone booking taking 5.5 minutes, with additional time absorbed for managing an appointment (e.g., cancelling), online booking has the potential to transform your service – both in terms of reducing administration, but also delighting patients.

How does it help?

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Understand how Hero can help you delight patients and reduce your admin workload

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What can you do with Hero?

Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.

Who we work with

Find out more about how we work with partners across primary care

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Get set up and start using Hero today

Automating appointment scheduling
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