Manage your diary

The Hero Health platform enables you to set and manage your clinical diary. Determine the services offered at your site (including their duration), set your clinician availability, and then start to book patients in directly over the phone. Alternatively, set all or selected appointments as ‘available online’ and allow patients to book via your website, through a fully NHS branded booking portal.

Using our PDS integration, administrators can trace patients to the spine, ensuring that your patient contact details are correct and enhancing compliance.  

For online booking, Hero is integrated with the NHS Login flow, enabling patients to use their NHS App credentials to authenticate and book appointments.  

For all appointments, Hero handles patient communication, including confirmations, reminders cancellations and post-appointment follow up messaging via SMS or Email.  

Patients can cancel or reschedule appointments online, saving unnecessary communication over the telephone and reducing administrative workload.

Use our permissions to give your clinicians access to the entire diary online, or restrict access to an individual location or practitioner’s diary.

How does it help?

Hero gives you a single, easily accessible, online diary to manage your site’s appointments and availability. Handle multiple services, sites and practitioners.

Give patients the freedom to find, book and manage appointments online, saving you time and reducing DNAs.

Use our PDS and NHS Login integrations to ensure that you are tracing patient data to the spine, and joining up patient care across your care ecosystem.