Hero enables you to build long term relationships with your patients, by giving you the communication tools you need to easily keep in contact

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Part of the Hero toolkit is the ability to communicate with patients via SMS or Email. From within EMIS, you can use the Hero toolbar to write to patients via SMS or Email. You can include attachments from the EMIS record, and links to book future appointments.

For even more security, Hero also includes an Egress integration, enabling you to send attachments to patients from within EMIS by secure mail. No matter which communication method you choose, the message can be saved back onto the EMIS record for audit purposes.

In addition to individual messaging sent for a clinical reason, Hero also has inbuilt messaging functionality related to appointment management (e.g., booking confirmations) and batch communication.  

Batch communication within Hero allows you to construct ‘campaigns’, inviting entire cohorts of patients to book appointments or complete forms. This can be helpful in managing widespread communications, such as for flu jabs.


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Understand how Hero can help you delight patients and reduce your admin workload

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What can you do with Hero?

Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.

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