Billing

Hero's platform offers a rich set of invoicing, payment and accounting functionality, all designed for the modern private practice.

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Invoices can be raised to the individual patient or to 3rd party accounts. Invoice items can be extracted directly from EMIS based on SNOMED codes (e.g., for pathology, investigations), and discounts can be applied on a individual item basis.

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Send your invoices via SMS, Email or enable patients to access them online via a secure portal. Patients can settle invoices partially or fully, and using a number of payment methods including Apple Pay, Card or Direct Debit.

What’s it like

Paying [at the practice] is now very straightforward. Paying by Apple Pay feels so seamless compared to the old process

Patients can also pay via card or direct debit

Hero has a deep integration with small business accounting software Xero, enabling you to feed invoices into Xero in granular detail. Line items can be allocated to specific accounts, and payments are automatically reconciled. Ultimately, Xero can become true real time accounts.

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Frequently asked questions

How can I raise invoices and collect payments within EMIS?
How can I send invoices to a patient?

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Understand how Hero works

Sub-features

Hero Health offers you a range of tools to improve efficiency, cut costs and drive patient satisfaction. Click through our other features to learn more.

Accounting

Integrate Hero’s invoicing with your Xero accounting package

Healthcode

Submit invoices to Healthcode directly from within Hero, saving you a manual upload process and simplifying your workload

Invoicing

Raise invoices for your private services

Payments

Accept payment for services at your private practice

Membership schemes

Use Hero to manage your membership schemes and further enfranchise your core patients

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Find out more

Understand how Hero can help you delight patients and reduce your admin workload

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What can you do with Hero?

Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.

EMIS Integration

Hero Health is integrated with EMIS Web to give private practices a best-in-class combination of clinical and administrative tools

Appointments

Hero integrates with EMIS’ diary to help you manage a busy practice environment effectively, and in an automated way

Communication

Hero enables you to build long term relationships with your patients, by giving you the communication tools you need to easily keep in contact

Billing

Intuitive invoicing, payments and accounting that streamlines your practice and allows you to focus on clinical delivery

Who we work with

Find out more about how we work with partners across primary care

Private GPs

Private Secondary Care Consultants

Private Mental Health Providers

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Automating appointment scheduling
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