Batch messaging

Contact cohorts of patients quickly and easily via SMS or Email

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Arranging large scale communications can be costly and time consuming for practices – especially when it comes to campaigns for services such as childhood immunisations or flu vaccinations.

Hero’s batch messaging feature allows you to simultaneously message large cohorts of patients.

How does it work?

1. Upload a list of patients pulled from your record system.

2. Compose a message.

3. Include any links to book appointments.

4. Send.

5. Track responses and follow-up.

Appointment links can be included in batch messaging. Each appointment link is unique to the patient and one-time. It cannot be forwarded on to others for re-use. Uptake can be tracked using Hero’s campaign analytics and you can follow-up with patients who haven’t booked (or set automatic follow ups).


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Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.

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