Appointment communications

Let Hero automatically manage appointment communications with your patients

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By using Hero’s scheduling and online booking features, it becomes possible for Hero to automate patient appointment communication

When a patient books an appointment online, or when an administrator makes a booking on behalf a patient, Hero can be set to trigger the patient a communication – either email or SMS, and customised to the appointment that has been booked

Patients can also be set to receive reminders for their appointment, and communications regarding their appointment management (for example, rescheduling or cancellation confirmations)

How does this help?

Patient communication can be a time consuming task for administrators to manage, especially over the phone Hero can automate communications regarding specific appointments including:

Booking.

Reminders.

Rescheduling alerts.

Cancellations.

These communications can be customised on an appointment type basis, giving you control over what is sent to patients.

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Features

Hero Health offers you a range of tools to improve efficiency, cut costs and drive patient satisfaction. Click through our other features to learn more.

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What can you do with Hero?

Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.

Private Prescribing

Write a private prescription for medication issued within EMIS using SignatureRx

EMIS Integration

Hero Health is integrated with EMIS Web to give private practices a best-in-class combination of clinical and administrative tools

Appointments

Hero integrates with EMIS’ diary to help you manage a busy practice environment effectively, and in an automated way

Communication

Hero enables you to build long term relationships with your patients, by giving you the communication tools you need to easily keep in contact

Billing

Intuitive invoicing, payments and accounting that streamlines your practice and allows you to focus on clinical delivery

Who we work with

Find out more about how we work with partners across primary care

Private Secondary Care Consultants

Private GPs

Private Mental Health Providers

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