Hero automates your general practice scheduling workload.
Research shows up to 80% of appointments can be booked with no administrative involvement, including routine check ups, phlebotomy, sexual health appointments and triage.
With the average telephone booking taking 4 minutes of administrator time, Hero's automations can transform your practice environment.
Using Hero, you can invite patients either individually or by batch to book selected slot types without exposing these online.
Where appropriate, you can expose selected slot types for online booking via your website.
Ever wanted to have more data at your fingertips prior to seeing a patient?
Using Hero's customisable forms, you can capture structured data from patients at the point of booking.
Understand how Hero can help you delight patients and reduce your admin workload
Find out more about how we work with partners across primary care
Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.
Intelligent online scheduling that empowers patients to independently book and manage appointments.
Invite patients to book specific diary slot types. Dramatically reduce scheduling related phone calls.
Invite your patients to book into cross-organisational appointment slots at your partner sites (e.g., PCN, Federation)
Review case studies from customers using the Hero product
'we're down to three to four people a week dealing with [flu] as opposed to everybody'
October 27, 2022
“Flu season comes around... we don't suddenly, miraculously have four more receptionists!” "That (Hero) would be massive, for the flu side of things... that's huge."
April 14, 2022
"We can target all our lists in one go with one click... All those patients get that invite link and can book in directly." Alison Ratcliffe PCN Pharmacy Technician
May 16, 2022