I work in a GP Practice

Automating practice administrator workload

Hero automates your General Practice scheduling workload.

Research shows up to 80% of appointments can be booked with no administrative involvement, including routine check ups, phlebotomy, sexual health appointments and triage.

With the average telephone booking taking 4 minutes of administrator time, Hero's automations can transform your Practice environment.

How can you use Hero in your GP practice?

Hero helps GP practices with:

Intelligient online booking via your practice website

Book by SMS or email

Batch book by SMS or email

Scheduling in the background

Using Hero, you can invite patients either individually or by batch to book selected slot types without exposing these online.

Where appropriate, you can expose selected slot types for online booking via your website.

Capture appointment data at the point of booking

Ever wanted to have more data at your fingertips prior to seeing a patient?

Using Hero's customisable forms, you can capture structured data from patients at the point of booking.

Ready to go? ✅

Get set up and start using Hero today

Are you an ICB or Federation? Book a call here

How Hero can help you

Hero is an easy-to-use platform that enables you to communicate with patients, capture structured data through SNOMED-codable questionnaires, and automate your appointment scheduling.

For healthcare professionals 🩺️

For practice administrators 💻

For transformation leads 💼

Who we support

Find out more about how we work with partners across primary care.

What can you do with Hero?

Use Hero to quickly connect with your patients. Communicate via SMS or email, share attachments, gather data through simple structured forms or automate your appointment scheduling.


Review case studies from customers using the Hero product.

NHS Bridge View Medical PCN

"We're down to three to four people a week dealing with [flu] as opposed to everybody"

October 27, 2022

NHS Somerset GP Surgery

“Flu season comes around... we don't suddenly, miraculously have four more receptionists!” "That (Hero) would be massive, for the flu side of things... that's huge."

April 14, 2022

NHS GP - Biddulph Valley Surgery

"We can target all our lists in one go with one click... All those patients get that invite link and can book in directly." Alison Ratcliffe PCN Pharmacy Technician

May 16, 2022

Ready to go? ✅

Get set up and start using Hero today

Are you an ICB or Federation? Book a call here
Automating appointment scheduling
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