Secure attachment sharing

Send patient attachments quickly and securely

Hero Health's platform offers clinicians a powerful tool for securely sharing attachments with patients, revolutionizing the way patient communication is conducted. By sending patients a secure link to an attachment, clinicians can ensure the confidentiality of sensitive information while improving the efficiency of sharing important documents.

Using Hero Health's platform, clinicians can send personalized SMS or email messages to patients, including a secure link to the attachment. This secure link is protected with the patient's date of birth, ensuring that only the intended recipient can access the document. Additionally, for added security, the links expire within 28 days, preventing unauthorized access to the attachment beyond the designated timeframe.

This secure attachment sharing functionality offers numerous benefits for clinicians and patients alike. Clinicians can efficiently provide patients with documents such as NICE guidance, referral letters, or informational leaflets, enabling them to access and review the materials at their convenience. Patients, on the other hand, can securely access the attachments using the link, ensuring privacy and data protection.

By leveraging Hero Health's secure attachment sharing, clinicians can streamline the communication process, eliminating the need for physical document exchange or reliance on less secure channels. This not only saves time but also enhances patient trust and engagement, as they can access important information whenever and wherever they need it.

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How Hero can help you

Hero is an easy-to-use platform that enables you to communicate with patients, capture structured data through SNOMED-codable questionnaires, and automate your appointment scheduling.

For healthcare professionals 🩺️

For practice administrators 💻

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What can you do with Hero?

Use Hero to quickly connect with your patients. Communicate via SMS or email, share attachments, gather data through simple structured forms or automate your appointment scheduling.


Review case studies from customers using the Hero product.

NHS Bridge View Medical PCN

"We're down to three to four people a week dealing with [flu] as opposed to everybody"

October 27, 2022

NHS Somerset GP Surgery

“Flu season comes around... we don't suddenly, miraculously have four more receptionists!” "That (Hero) would be massive, for the flu side of things... that's huge."

April 14, 2022

NHS GP - Biddulph Valley Surgery

"We can target all our lists in one go with one click... All those patients get that invite link and can book in directly." Alison Ratcliffe PCN Pharmacy Technician

May 16, 2022

Who we support

Find out more about how we work with partners across primary care.

Ready to go? ✅

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Are you an ICB or Federation? Book a call here
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