Secure attachment sharing

Hero Health's platform offers clinicians a powerful tool for securely sharing attachments with patients, revolutionizing the way patient communication is conducted. By sending patients a secure link to an attachment, clinicians can ensure the confidentiality of sensitive information while improving the efficiency of sharing important documents.

Using Hero Health's platform, clinicians can send personalized SMS or email messages to patients, including a secure link to the attachment. This secure link is protected with the patient's date of birth, ensuring that only the intended recipient can access the document. Additionally, for added security, the links expire within 28 days, preventing unauthorized access to the attachment beyond the designated timeframe.

This secure attachment sharing functionality offers numerous benefits for clinicians and patients alike. Clinicians can efficiently provide patients with documents such as NICE guidance, referral letters, or informational leaflets, enabling them to access and review the materials at their convenience. Patients, on the other hand, can securely access the attachments using the link, ensuring privacy and data protection.

By leveraging Hero Health's secure attachment sharing, clinicians can streamline the communication process, eliminating the need for physical document exchange or reliance on less secure channels. This not only saves time but also enhances patient trust and engagement, as they can access important information whenever and wherever they need it.