Save time, delight patients and meet contract requirements
The Enhanced Access contract that commenced in October 2022 has a requirement for online appointment access. Hero’s online booking enables patients to book into PCN or Federation appointment diaries online, and in a controlled manner.
Additionally, using Hero’s network booking feature, practices can be setup to book cross-organisationally, or to invite patients to book cross-organisationally via SMS. This saves time, delights patients and ensures you meet the contract requirements.
Understand how Hero can help you delight patients and reduce your admin workload
Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.
Intelligent online scheduling that empowers patients to independently book and manage appointments.
Invite patients to book specific diary slot types. Dramatically reduce scheduling related phone calls.
Invite your patients to book into cross-organisational appointment slots at your partner sites (e.g., PCN, Federation)
Review case studies from customers using the Hero product
'we're down to three to four people a week dealing with [flu] as opposed to everybody'
October 27, 2022
“Flu season comes around... we don't suddenly, miraculously have four more receptionists!” "That (Hero) would be massive, for the flu side of things... that's huge."
April 14, 2022
"We can target all our lists in one go with one click... All those patients get that invite link and can book in directly." Alison Ratcliffe PCN Pharmacy Technician
May 16, 2022
Find out more about how we work with partners across primary care