IIF is both a vital stream of revenue for your PCN, as well as an important tool for managing the health and well-being of your full patient cohort.
Hero’s targeted SMS and Email campaigns (batch messaging), allows you patient services teams to identify and invite large cohorts of patients for IIF-funded appointments.
Patients receive SMS or email invitations to book in for IIF services. This removes the need to manually (over the telephone or in person) book patients in – driving both patient satisfaction and a reduction in administrative workload.
This can be particularly useful for large scale campaigns where IIF requires 100s or 1000s of patients to be approached and brought into a healthcare setting for review.
Hero is an easy-to-use platform that enables you to communicate with patients, capture structured data through SNOMED-codable questionnaires, and automate your appointment scheduling.
Use Hero to quickly connect with your patients. Communicate via SMS or email, share attachments, gather data through simple structured forms or automate your appointment scheduling.
Use our simple communication tools to connect with your patients via SMS and Email, and invite them to book or complete questionnaires
Contact patients in bulk, and invite them to complete simple structured questionnaires or book appointments
Intelligent online scheduling that empowers patients to independently book and manage appointments
Review case studies from customers using the Hero product.
"We're down to three to four people a week dealing with [flu] as opposed to everybody"
October 27, 2022
“Flu season comes around... we don't suddenly, miraculously have four more receptionists!” "That (Hero) would be massive, for the flu side of things... that's huge."
April 14, 2022
"We can target all our lists in one go with one click... All those patients get that invite link and can book in directly." Alison Ratcliffe PCN Pharmacy Technician
May 16, 2022