Increase IIF uptake

IIF is both a vital stream of revenue for your PCN, as well as an important tool for managing the health and well-being of your full patient cohort.  


Hero’s targeted SMS and Email campaigns (batch messaging), allows you patient services teams to identify and invite large cohorts of patients for IIF-funded appointments.

Patients receive SMS or email invitations to book in for IIF services. This removes the need to manually (over the telephone or in person) book patients in – driving both patient satisfaction and a reduction in administrative workload.

This can be particularly useful for large scale campaigns where IIF requires 100s or 1000s of patients to be approached and brought into a healthcare setting for review.

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How Hero can help you

Hero is an easy-to-use platform that enables you to communicate with patients, capture structured data through SNOMED-codable questionnaires, and automate your appointment scheduling.

For healthcare professionals 🩺️

For practice administrators 💻

For transformation leads 💼

What can you do with Hero?

Use Hero to quickly connect with your patients. Communicate via SMS or email, share attachments, gather data through simple structured forms or automate your appointment scheduling.

Testimonials

Review case studies from customers using the Hero product.

NHS Bridge View Medical PCN

"We're down to three to four people a week dealing with [flu] as opposed to everybody"

October 27, 2022

NHS Somerset GP Surgery

“Flu season comes around... we don't suddenly, miraculously have four more receptionists!” "That (Hero) would be massive, for the flu side of things... that's huge."

April 14, 2022

NHS GP - Biddulph Valley Surgery

"We can target all our lists in one go with one click... All those patients get that invite link and can book in directly." Alison Ratcliffe PCN Pharmacy Technician

May 16, 2022

Who we support

Find out more about how we work with partners across primary care.

Ready to go? ✅

Get set up and start using Hero today

Are you an ICB or Federation? Book a call here
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