Easy online booking for ARRS roles

Fill the diaries of your ARRS team

The latest contracts include significant contributions for ARRS roles, however even once positions have been filled, PCNs and Federations face a challenge of how to utilise their new team.

Hero enables you to offer patients within your catchment direct access to ARRS role professionals (e.g., Pharmacists for Med reviews, Physios for direct access Physio). Online booking can be made available via your PCN/Federation website, or via individual practice sites.

How does it work?

You can define which slots you want to make available for online booking via Hero and apply restrictions on which patients you want to book in

Create the slot type in your Hero diary (eg. Structured Medication Reviews)

Add a form to capture important patient information prior to booking (eg. Confirming they have been invited for this review)

Paste the booking link on your website which will direct patients to a view of appointments in your EMIS diary

Patients can reschedule or cancel their appointment online if they can no longer attend

Frequently asked questions

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Get set up and start using Hero today

Are you an ICB or Federation? Book a call here

How Hero can help you

Hero is an easy-to-use platform that enables you to communicate with patients, capture structured data through SNOMED-codable questionnaires, and automate your appointment scheduling.

For healthcare professionals 🩺️

For practice administrators 💻

For transformation leads 💼

What can you do with Hero?

Use Hero to quickly connect with your patients. Communicate via SMS or email, share attachments, gather data through simple structured forms or automate your appointment scheduling.


Review case studies from customers using the Hero product.

NHS Bridge View Medical PCN

"We're down to three to four people a week dealing with [flu] as opposed to everybody"

October 27, 2022

NHS Somerset GP Surgery

“Flu season comes around... we don't suddenly, miraculously have four more receptionists!” "That (Hero) would be massive, for the flu side of things... that's huge."

April 14, 2022

NHS GP - Biddulph Valley Surgery

"We can target all our lists in one go with one click... All those patients get that invite link and can book in directly." Alison Ratcliffe PCN Pharmacy Technician

May 16, 2022

Who we support

Find out more about how we work with partners across primary care.

Ready to go? ✅

Get set up and start using Hero today

Are you an ICB or Federation? Book a call here
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