Seasonal vaccine campaigns can create a substantial workload for practices, with 100s or 1000s of patients needing to be contacted and invited for vaccination.
Hero’s batch messaging solution enables you to send invitations to entire cohorts of patients, inviting them to book slots directly into your diary.
Via our campaigns function, patients are sent a link via email or SMS, before verifying their identity with their date of birth, and selecting an appropriate appointment slot (as retrieved from your EHR diary). You can track who has or hasn’t booked, and follow up with reminders.
With the average admin-patient phone call taking 5 minutes, Hero Health's batch messaging functionality is saving practices vast amounts of administrative time.
Understand how Hero can help you delight patients and reduce your admin workload
Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.
Intelligent online scheduling that empowers patients to independently book and manage appointments.
Invite patients to book specific diary slot types. Dramatically reduce scheduling related phone calls.
Invite your patients to book into cross-organisational appointment slots at your partner sites (e.g., PCN, Federation)
Review case studies from customers using the Hero product
'we're down to three to four people a week dealing with [flu] as opposed to everybody'
October 27, 2022
“Flu season comes around... we don't suddenly, miraculously have four more receptionists!” "That (Hero) would be massive, for the flu side of things... that's huge."
April 14, 2022
"We can target all our lists in one go with one click... All those patients get that invite link and can book in directly." Alison Ratcliffe PCN Pharmacy Technician
May 16, 2022
Find out more about how we work with partners across primary care