Automate seasonal vaccine campaigns

Seasonal vaccine campaigns can create a substantial workload for practices, with 100s or 1000s of patients needing to be contacted and invited for vaccination.

Hero’s batch messaging solution enables you to send invitations to entire cohorts of patients, inviting them to book slots directly into your diary.  

Via our campaigns function, patients are sent a link via email or SMS, before verifying their identity with their date of birth, and selecting an appropriate appointment slot (as retrieved from your EHR diary). You can track who has or hasn’t booked, and follow up with reminders.

With the average admin-patient phone call taking 5 minutes, Hero Health's batch messaging functionality is saving practices vast amounts of administrative time.

How does it work?

Identify the list of patients due for their flu vaccine (or other annual review)

Upload a CSV list to Hero

Compose your message and include a unique booking link for that appointment

Attach any forms you’ve created to capture patient information

Send to patients and watch them book in online

Frequently asked questions

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How Hero can help your practice

Understand how Hero can help you delight patients and reduce your admin workload

1️⃣ Use Hero to support your PCN or Federation service

2️⃣ Use Hero to drive patient satisfaction

3️⃣ Use Hero to drive efficiencies in practice administration


Review case studies from customers using the Hero product

NHS Bridge View Medical PCN

'we're down to three to four people a week dealing with [flu] as opposed to everybody'

October 27, 2022

NHS Somerset GP Surgery

“Flu season comes around... we don't suddenly, miraculously have four more receptionists!” "That (Hero) would be massive, for the flu side of things... that's huge."

April 14, 2022

NHS GP - Biddulph Valley Surgery

"We can target all our lists in one go with one click... All those patients get that invite link and can book in directly." Alison Ratcliffe PCN Pharmacy Technician

May 16, 2022

Who we support

Find out more about how we work with partners across primary care

Ready to go? ✅

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Are you an ICB or Federation? Book a call here
Automating appointment scheduling
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