Triage & online consultation

Hero has partnered with the market-leading triage platform eConsult to deliver a best-in-class online consultation product with unified scheduling and messaging

Clinically Robust Patient Triage

Hero is integrated with eConsult, the market leading clinically informed patient triage platform. eConsult is an online consultation platform that helps practices prioritise their workflow, and improve throughput. How can this help you?

  • Patients complete clinical assessment online (or administrators can complete these on behalf of patients)
  • Triages are prioritised, with safety netting such as red flags highlighting patients who need to be assessed

Integrated Self Booking Links

Through the eConsult Smart Inbox, patients can be invited to book EMIS or SystmOne appointment book slots, using Hero's smart booking links. Invitations are recorded in the patient record, and links are one time and unique. How can this help you?

  • Reduce administrative workload related to appointment booking
  • Empower patients to select appointment times that work for them (and reschedule or cancel independently)

Invite Patients To Complete eConsult Questionnaires

Using Hero's individual or batch messaging capabilities, practices can use inbuilt eConsult templates to invite patients to complete structured questionnaires, such as GAD-7 assessments. How can this help you?

  • Gather structured data without direct engagement
  • Increase QoF funding by targeting specific cohorts of patients

Try it now 🤓

Keen to see what using Hero is actually like? Use our demonstration tool to click through and discover Hero for yourself

Ready to go? ✅

Get set up and start using Hero today

Are you an ICB or Federation? Book a call here

What can you do with Hero?

Use Hero to quickly connect with your patients. Communicate via SMS or email, share attachments, gather data through simple structured forms or automate your appointment scheduling.

How Hero can help you

Hero is an easy-to-use platform that enables you to communicate with patients, capture structured data through SNOMED-codable questionnaires, and automate your appointment scheduling.

For healthcare professionals 🩺️

For practice administrators 💻

For transformation leads 💼

Who we support

Find out more about how we work with partners across primary care.

Ready to go? ✅

Get set up and start using Hero today

Are you an ICB or Federation? Book a call here
Connecting clinicians and patients
© Hero Doctor Limited 2023