Online booking

Intelligent online scheduling that empowers patients to independently book and manage appointments

Empower Patients To Book Online

Embed online booking into your website for selected EMIS or SystmOne slot types. Make this available for your GP practice or hubsite. How can this help you?

  • Accept online bookings for DES appointments, such as Enhanced Access
  • Invite patients to book ARRS role appointments via your website - such as First Contact Physio or Social Prescriber appointments

Set Restrictions To Limit Access To Your Online Slots

Limit who can book appointments online by introducing intelligent restrictions. Restrict access to slot types based on a patient's GP registration, age or gender. How can this help you?

  • Accept cervical smear appointment bookings for women within your PCN aged over 35
  • Accept flu jab bookings for individuals registered within your Federation and aged over 60

Securely Verify Your Patients Identity With NHS Login

  • Give patients easy access to identity verification using NHS Login. Patients are authenticated to a P9 level (ID verified) when booking, ensuring patient identity standards are met.

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What can you do with Hero?

Use Hero to quickly connect with your patients. Communicate via SMS or email, share attachments, gather data through simple structured forms or automate your appointment scheduling.

How Hero can help you

Hero is an easy-to-use platform that enables you to communicate with patients, capture structured data through SNOMED-codable questionnaires, and automate your appointment scheduling.

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Who we support

Find out more about how we work with partners across primary care.

Ready to go? ✅

Get set up and start using Hero today

Are you an ICB or Federation? Book a call here
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