Online booking

Intelligent online scheduling that empowers patients to independently book and manage appointments.

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What is intelligent online booking?

Hero enables your practice to embrace online booking without losing control of your diary.

Expose selected slot types to patients, and define rules to limit which patients can access slots.

Appointment eligibility can be based on the patient's registered practice or on other criteria related to the patient's profile.

How does it work?

As part of your setup, the practice defines slot types visible to Hero, and any restrictions on which patients can access which slots.

Then, once the slots are set within the EMIS diary, a patient can visit your website to:

Select the service (slot type) they require

View times retrieved from EMIS and select a slot

Submit any relevant forms associated with the slot type

The booking is passed into EMIS in real time

Frequently asked questions

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How Hero can help your practice

Understand how Hero can help you delight patients and reduce your admin workload

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What can you do with Hero?

Automate your appointment scheduling. Hero's products enable you to fill your appointment diary 24/7, without needing to pick up the telephone.

Who we support

Find out more about how we work with partners across primary care

Ready to go? ✅

Get set up and start using Hero today

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Are you an ICB or Federation? Book a call here
Automating appointment scheduling
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