Message Entire Cohorts Of Patients

Send mass SMS or Email messages to groups of patients.

Download patient lists from EMIS or SystmOne reports, and upload these to Hero; we'll retrieve the patient's latest contact details from PDS. How can this help you?

  • Quickly contact your entire population with practice information, such as new opening hours
  • Proactively manage patient remote monitoring, by inviting groups of patients to update you on their condition via patient replies

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What can you do with Hero?

Use Hero to quickly connect with your patients. Communicate via SMS or email, share attachments, gather data through simple structured forms or automate your appointment scheduling.

Messaging

Use our simple communication tools to connect with your patients via SMS and Email, and invite them to book or complete questionnaires

Batch messaging

Contact patients in bulk, and invite them to complete simple structured questionnaires or book appointments

Online booking

Intelligent online scheduling that empowers patients to independently book and manage appointments

Triage & online consultation

Clinically robust patient triage, designed to enable practices to safely prioritise and allocate patient demand across healthcare professionals

How Hero can help you

Hero is an easy-to-use platform that enables you to communicate with patients, capture structured data through SNOMED-codable questionnaires, and automate your appointment scheduling.

For healthcare professionals 🩺️

Secure patient-provider communication
Secure attachment sharing
Facilitating follow-up appointments
Reduce your out-of-hours usage

For practice administrators 💻

Reduce DNA’s through appointment reminders
Increase IIF uptake
Reduce administrative burden for reception staff
Automate seasonal vaccine campaigns
Reduce call waiting times
Drive patient satisfaction

For transformation leads 💼

Easy online booking for ARRS roles
Drive patient demand into your hub site
Online booking for enhanced access
Empower patients to manage care
Increase QoF uptake

Who we support

Find out more about how we work with partners across primary care.

I work in an ICB

I work in a PCN or Federation

I work in a GP Practice

Ready to go? ✅

Get set up and start using Hero today

Share with your team
Sign up
Are you an ICB or Federation? Book a call here
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