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The latest GP contract is further focusing care delivery on Primary Care Networks or PCNs. PCNs can play a valuable role in delivering enhanced levels of care, and drive collaboration between practices. Hero is an EMIS integrated online booking and scheduling solution specifically designed for an NHS General Practice setting.
One of the major pain points of running PCNs is scheduling, with the traditional scheduling solutions reliant on administrators manually booking patients into PCN slots. Hero is a patient-centric online booking solution, which enables practitioners and administrators at GP practices to invite patients to book into PCN slots. Commons PCN use cases are ‘overflow’, ‘surge’ or ‘out of hours’ sessions. Rather than signposting patients to call the PCN or booking them in manually via an administrator, practitioners or administrators can send patients an SMS or email with a Hero-generated booking link.
The booking link enables patients to see available slots for specific services at the PCN site. Once booked, a patient can can or reschedule as they need, and you can set custom reminder notifications. A completed booking will appear within the PCN EMIS Clinical Services diary; and with traditional sharing agreements in place, clinicians can proceed to consult with the patient and write their notes back into the main record.
If you’d like to find out more or to arrange a demonstration, click the link below.