Why we believe in patient-led booking

Posted: 17/07/2020

Growing your private practice is difficult. Every time you look to scale your business you have to employ another administrator to deal with the increased call volume. Every time your practice takes one step forward, you take two steps back?

At Hero, we believe it does not need to be this way.

Grow your private practice by empowering patients to find, book and pay for appointments online 24/7. Enable online bookings for face-to-face or video consultations.

Choose to make your whole diary available online, or just selected appointments. All appointments are paid-for in-advance by Card or Direct debit.

Practices accepting online bookings and online payment increase their appointment volume by ~33%, and reduce admin burden by 6.5 hours a week (per clinician FTE).

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