Traditionally, selling tests online is time consuming.
1. Patients calls reception to book appointment (3 mins) during office hours
2. Practitioner sees the patient in an appointment to deliver test (15 mins)
4. Practitioner raises invoice for service retrospectively
5. Practice use reception / billing service to collect payment, often weeks later (5+ minutes)
Processing COVID tests on Hero
1. Patient finds test online 24/7, books and pays in advance. Emailed receipt automatically.
2. Practice receives a notification alerting them that the test has been purchased.
3. Admin team contact the test provider, and a test is sent to the patient
4. Patient administers the test to themselves.